FAQs
- Home
- FAQs
Propane FAQ Guide
Frequently Asked Questions
Find quick answers to common topics related to propane supply, cylinder refills, self-service stations, safety, and customer support. If your question is not covered here, please contact us right now and our team will be happy to assist you.
Propane is safe when used correctly. It is flammable, but not toxic. Proper ventilation and correct equipment are essential.
Turn off the cylinder valve immediately, ventilate the area, avoid sparks or electrical switches, and move to fresh air.
Only with approved appliances and good ventilation. Never use propane in basements or enclosed underground rooms.
Gas appliances consume oxygen and produce combustion gases. Ventilation prevents oxygen depletion and buildup of harmful gases.
Yes, propane gas is heavier than air and can collect in low areas if there is a leak.
Small amounts may be stored indoors in ventilated areas, but never in basements. Always follow local regulations.
Transport cylinders upright, secured to prevent tipping, and ensure the vehicle is ventilated.
No. Cylinders must always be transported standing upright.
Yes. Propane does not freeze at normal outdoor temperatures and works well in cold weather.
The safety valve works correctly only when the cylinder is upright. Lying cylinders can release liquid propane instead of gas.
All propane cylinders have a stamped inspection date and are approved for 10 years from that date.
No. Expired cylinders are unsafe and we do not fill them.
It shows the production or inspection date. The cylinder must be reapproved after 10 years.
Yes. Steel and aluminum transfer heat better in cold weather, while composite cylinders are lighter and easier to handle.
Different valves are used for industrial and household equipment. The regulator must match the valve type.
Yes. A regulator lowers the high cylinder pressure to a safe operating pressure for appliances.
Pressure varies with temperature. Around 20°C it is usually about 7–8 bar.
No. Filling must be done with certified filling equipment by trained personnel.
Only if the cylinder is permanently installed in a certified system. Loose portable cylinders must not be filled at vehicle pumps.
Close the valve, move the cylinder outdoors, keep away from flames, and contact professionals.
Regulations vary, but typically up to two 11 kg cylinders indoors and more outdoors in ventilated areas.
No. Cylinders must be stored in open, ventilated spaces.
Gas evaporation absorbs heat, which cools the cylinder surface.
Do not use it. Return it to a supplier for inspection.
Some stations can refill European cylinders, but approval depends on valve type and cylinder age.